Key Account Manager

Smart Central Group is seeking a dynamic and results-driven Key Account Manager to join our team in Serang, Banten. In this role, you will be responsible for managing and growing our key client relationships, ensuring customer satisfaction, and contributing to the overall success of our business.

If you are a highly motivated professional with a proven track record in account management and a strong desire to excel in a challenging and rewarding environment, we would love to hear from you.

Join us and be part of a team that values innovation, integrity, and continuous improvement.

📋 Tanggung Jawab Pekerjaan

Tanggung Jawab:

• Manage and grow key client relationships to ensure customer satisfaction and loyalty.
• Develop and implement strategies to increase sales and revenue from existing clients.
• Monitor client accounts and provide regular reports on performance and trends.
• Build and maintain strong relationships with clients to address their needs and concerns.
• Collaborate with sales and marketing teams to develop and execute client-specific campaigns.
• Identify and pursue new business opportunities to expand the client base.
• Ensure timely and accurate delivery of products and services to clients.
• Provide exceptional customer service and support to clients.

🎓 Kualifikasi & Syarat

Kualifikasi:

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 3 years of experience in account management or a similar role.
• Proven track record of successfully managing and growing client relationships.
• Strong understanding of sales and marketing principles.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a team.
• Familiarity with CRM software and sales tools.
• Fluency in Indonesian and English is a plus.

🛠️ Keahlian

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